9 Things We Do Better

We are the leaders in IT Consulting, Computer Support and Network Services for small business owners throughout the Greater Chicagoland area, including the North and Northwest Suburbs

  1. We Guarantee a Two Hour Response during normal business hours. Our team of experienced technicians will address your computer support problem immediately or call you back in two hours or less. You don’t pay if we don’t get back to you in two hours or less.
  2. Timely Reliable Repairs. Why wait all day for your computer to be repaired? Your computer IT network is important to you. That’s where our IT support and computer network support services come in. You can always access your computer IT network remotely thanks to this network IT support service.
  3. No Technical Jargon. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH. There is absolutely no intimidating “geek speak” by our IT support technicians.
  4. We Guarantee Absolute 100% Satisfaction. The total satisfaction you deserve awaits you with our technology services and IT consulting. With our IT services, nothing will get in the way to make sure you are a happy customer.
  5. No Unforeseen or Unwanted Surprises. Your network or data will not be damaged, that’s a promise. Before we begin computer maintenance services, we check first to see if there are any possible problems and alert you first. We will explain to you any potential risks involved and get your okay before we begin the work. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
  6. We Are Less Expensive Than Hiring a Full Time Computer Support Person: By outsourcing your computer support to us, we can save you thousands of dollars on hiring salaries and benefits.
  7. We Are Paranoid About Your Backups: Your company data is your most important asset. We are insistent on regular, reliable backups and we monitor those backups, no matter how you do them. If there is a problem with your backup, we know about it and proactively address it. And we test your backups as well; to be sure you stay protected.
  8. All Projects Completed According to Schedule AND Budget – Guaranteed. Know that by hiring us for IT Consulting, to complete a project or perform network services, there will be no nickel and diming for charges that are unexpected. Sometimes this happens with unethical and incompetent technicians who have improperly planned and researched. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
  9. Accurate and Detailed Invoicing. Every invoice from us is spelled out in detail and completely accurate. We guarantee it. You pre-approve all IT management services charges and we bill you accordingly. You’ll never be surprised.