BSSi2 SERVICES
BSSi2 provides a broad range of IT services to small and mid-sized businesses. These services include server and workstation installations, LAN/WAN design/configuration/installation, security protection, Internet access, on-site or remote support services, IT strategy planning, proactive maintenance and remote access.
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Server and Workstation Installation
It sounds so easy. Buy a preconfigured server and workstations, put them in your office, connect a few cables and you're done, instant LAN. It's not quite that easy. Whether you are implementing a small 5-user network or a larger 50-user network, the operating systems are the same and they require expert knowledge in setting up and support. BSSi2 engineers have spent years installing networks; their skills have already been developed and they put them to work for you.
LAN/WAN Design, Configuration and Installation
There are many components that go into designing and implementing a local and wide area network. You need equipment and software from multiple companies. Which router to use? How many switches do I need? Do I really need IP setup on my computer? If you are wondering what these questions even mean, you need BSSi2's help. We have extensive experience in working with various companies' networking equipment and will assist you in designing the optimum network for your company. We can then configure and install the network for you, providing you with a reliable and stable network.
Security Protection
Too often companies think by putting in a firewall they have adequate protection on their network. How often have you heard "We have nothing anyone would want. We're a small company. If they want it that badly, they can have it." If you throw out the challenge, someone will take you up on it. A firewall is not your only form of protection. You want a layered approach, with multiple lines of defense. This is industry best practices. You need anti-virus, anti-spyware and anti-spam protection and a reliable backup system. You may want to protect your intellectual property by making sure proprietary or confidential information is not emailed to your competitor. Security goes beyond protecting your network from unauthorized prying eyes. You also need to block the multiple entry points that can accidentally be opened by your employees.
Internet Access
Businesses can't compete without Internet access. Your staff needs information, email and a web presence. How do you go about doing that? BSSi2 will assist you in not only setting up Internet access for your company, we do it with security and reliability in mind. We've worked with many ISPs over the years and know who is and is not reliable. You will be protected with a business-class firewall that will not only fit your budget but also provide you the flexibility to add capabilities as your company grows.
On-site and Remote Support
No matter how hard you try or how many hours of planning you do, problems will still occasionally occur. You can not plan for every possible human behavior or acts of carelessness. When you need help, BSSi2 is there to support you. We can come on-site to resolve the problem, or we can try to resolve the issues remotely from our office or even from another client's site. With today's technology, we can go right to any given person's computer, the server, router or the firewall. Remote support is faster and less expensive. We plan for such events so as to make your life easier.
IT Strategy Planning
BSSi2 does not just sell and install networks and then say good-bye. Our business is built on long-term relationships. That means not only providing on-going support but also continually looking out for our clients' best interests. Your company is growing and your network needs to grow with you. New technology becomes available and we keep you apprised of what that is and look to see how your company could benefit from it. BSSi2 will help you plan the growth and upgrades of your computer system as you plan the growth of your company.
Proactive Maintenance
Your computer system, like your car and home, needs maintenance to stay in proper working condition. Windows Updates, firewall patches, virus signature updates, BIOS flashing. These are some of the maintenance steps that need to be done on a regular basis to keep your network properly tuned and secure. Often your internal staff does not have the time and/or the knowledge to perform this work. BSSi2 engineers stay up to date on the requirements for such updates and can perform the needed work for you. While you may use a layered approach in your security implementation, you also have to make sure each layer stays up to date with needed patches, or you create a weak link in your chain of defense. Security is not a one time "Set it and forget it" process. BSSi2 recommends regular scheduled proactive maintenance, to verify your backup system is functioning as planned and to keep your layered security chain of defense strong.
Remote Access
You no longer have to be tethered to your computer in the office to access your corporate system. Access your corporate data and your email from the convenience of your home, hotel room or an Internet cafe'. BSSi2 has years of experience in setting up these types of communications. Access methods such as Terminal Services, Outlook Web Access (OWA), VPN, Remote Desktop, Remote Control software, Remote Web Workplace (RWW) and Citrix are all proven technologies. BSSi2 will help you determine which one is the best fit for your business needs and budget.
SKYLINE Property Management
SKYLINE is leading pc-based property management software packages on the market. Scott Bernstein, President of BSSi2 has been involved with SKYLINE since 1984. BSSi2 can provide ONSITE training, support and installation services for SKYLINE and its related products in either a stand-alone or network environment. See our SKYLINE page for more information.
