Microsoft expands Bing’s Visual Search

Microsoft expands Bing’s Visual Search

Years ago, Microsoft released a feature for its Bing search engine that lets users upload photos in lieu of text-based queries. It’s a helpful feature that will soon be added to a slew of mobile devices and browsers. Let’s take a closer look at what’s coming. How does visual search work? Bing has indexed billions […]

How AI improves customer service

How AI improves customer service

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance […]

Improve Business Productivity with Cortana

Improve Business Productivity with Cortana

You are probably already aware of Cortana, the Windows 10 AI personal assistant. Did you know that you can use it to improve the efficiency and productivity of your business? With a better understanding of its basic functions, you’ll be on your way to becoming an AI-powered organization. To take advantage of Cortana, you should […]

Big gains for small-business IT in 2017

Big gains for small-business IT in 2017

It’s the perfect time of year to evaluate last year’s technology investments and make adjustments for the year to come. Whether 2017 left you with extra cash in your pocket or desperate for a better way to get work done, here’s a roundup of the best IT news from the past year. Small businesses love […]